+- KittyCatS! Community Forum (https://kittycats.ws/forum)
+-- Forum: KittyCatS Forum (/forumdisplay.php?fid=3)
+--- Forum: Support Questions??? (/forumdisplay.php?fid=34)
+--- Thread: Password/email address problems (/showthread.php?tid=36202)
Password/email address problems - Veronika Pfalz - 06-12-2021 01:04 AM
I created my KittyCats! account in 2013.
I no longer use the email address that I had at that time. (My account on that email service no longer exists).
I need to change my email address on here to my current one, however to do that I need to enter my password.
I no longer remember my password! (I stay always logged on to this website on Google Chrome, which is how I am able to be here now).
I cannot reset my password, because the email address on file is the one that I used in 2013.
So I seem to be stuck in a vicious circle: can't reset password due to old email address on file, can't change to new email address because I cannot remember my password.
What to do? How can I fix these two issues?
RE: Password/email address problems - KittyCats Resident - 06-12-2021 01:15 AM
You can visit our Customer Care Centre here:
http://maps.secondlife.com/secondlife/KittyCatS/162/99/25
Once there, find the panel with the text
"Forgot your password or email? Click here to register again!"
This should allow you to enter a new email and password.
Hopefully this helps.
RE: Password/email address problems - Tad Carlucci - 06-12-2021 05:57 AM
IF you're using Chrome just read the password from Chrome's storage.